What could I work on in group? What specific goal would I want to work on? I would like to work on my harsh tone & my empathy levels. I've had feedback from my sister, Steffanie, my employee, Ali, and from other various sources that I have a "tone" that is maladaptive. I'm not sure what I can do in a group setting to work on this, but I think it would be beneficial since it hasn't gone away after these many years. I get it when I start getting irritated or frustrated or basically can't get things to go "right".